Question 1

How quickly can you fix my stuck doors?

Accepted Answer

At Weymouth Garage Doors, we understand that a stuck garage door is an emergency. For most service calls in our coverage area, we can arrive within 1-2 hours. Our technicians carry common replacement parts on their trucks, so many repairs can be completed on the first visit. For stuck doors specifically, the repair typically takes 30-60 minutes once we arrive. We offer 24/7 emergency service, so even if your door gets stuck at night or on weekends, we're here to help.

Question 2

What causes stuck doors in garage doors?

Accepted Answer

Stuck garage doors can be caused by several issues: 1) Broken springs - the most common cause, as springs bear the door's weight. 2) Track misalignment - debris or damage can cause the door to bind. 3) Worn rollers - old rollers can seize up. 4) Opener malfunction - motor or gear issues. 5) Cable problems - frayed or broken cables. 6) Frozen door - in winter, weather seals can freeze to the ground. 7) Power outage - electric openers won't work without power. Our technicians diagnose the exact cause and provide lasting solutions.

Question 3

Do you offer financing for new commercial door installations?

Accepted Answer

Yes, we offer flexible financing options for commercial garage door installations. We understand that upgrading commercial doors is a significant investment. We work with several financing partners to offer: 0% APR options for qualified businesses, flexible payment terms from 12-60 months, quick approval process (often same-day), and no prepayment penalties. Contact us for a free quote, and we'll discuss financing options that fit your budget.

Question 4

What warranty do you offer on repairs and installations?

Accepted Answer

We stand behind our work with a comprehensive 1-Year Warranty on all labor. Additionally, parts and new doors come with manufacturer warranties that typically range from 1-lifetime depending on the product. For spring replacements, we offer a 1-year warranty on the springs themselves. Our warranty covers any defects in workmanship, and we'll return to fix any issues at no additional charge during the warranty period.

Question 5

How often should I have my garage door serviced?

Accepted Answer

We recommend annual maintenance for residential garage doors and quarterly maintenance for high-use commercial doors. Regular maintenance includes lubricating moving parts, checking spring tension, inspecting cables and rollers, testing safety features, and adjusting tracks. This preventive care extends your door's lifespan by 5-10 years and helps avoid costly emergency repairs. We offer affordable maintenance plans for both residential and commercial customers.

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